Shipping Policy

Last updated: [October 14, 2025]

Thank you for shopping with us! This Shipping Policy outlines how we handle the processing, shipping, and delivery of your order.

1. Shipping Locations

We currently ship to the following regions:

• United States
  

If your country is not listed above, please contact us before placing an order.

2. Processing Time

All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Processing time may be longer during launches, holidays, or high-demand periods.

3. Shipping Methods and Rates

We offer Standard Shipping for all orders. Shipping rates are:

• United States — $9.99 USD
  
• Hawaii and Guam — $14.99 USD
  Free Shipping for orders over $75 USD (U.S. mainland only)

Free shipping may be offered during promotional periods or when your order meets a certain purchase amount.  
The specific carrier and service used will depend on the destination and package size, and may vary between USPS, UPS, or other available shipping providers.

4. Estimated Delivery Times

• United States

Orders placed between October 23 – November 10
→ Around the end of November

Orders placed between November 11 – November 29
→ Around the end of December

Orders placed between December 1 – December 29
→ Around the end of January

※Please note that shipping dates may vary slightly depending on logistics.
※These estimates are for reference only and may vary due to customs processing, weather conditions, or other unexpected delays.

5. Customs, Duties, and Taxes

International shipments may be subject to import taxes, duties, and customs fees, which are determined by your local customs office. These charges are the customer’s responsibility and are not included in the product price or shipping cost. We cannot predict or control these fees.

6. Order Tracking

Once your order ships, you will receive an email with tracking information. Please note that tracking updates may take up to 48 hours to appear.

7. Lost or Damaged Packages

We are not responsible for lost or damaged packages after the carrier has confirmed delivery. If your package is lost or arrives damaged, please contact the shipping carrier directly or email us at info@kaijuworks.net for assistance.

8. Incorrect Shipping Information

Please double-check your shipping address when placing your order. We are not responsible for undeliverable packages caused by incorrect addresses provided by the customer.

9. Contact Us

If you have any questions about your order or shipping, please contact us at: info@kaijuworks.net.